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Privacy Policy

Last updated: March 11, 2026

About this policy

This Privacy Policy is published by ZERO DEGREE LLC, a Delaware limited liability company doing business as Zero Degree Media ("Zero Degree Media," "we," "us," or "our"). It governs how we collect, use, and protect personal information through our website (zerodegreemedia.com), our SMS messaging program, and any related services.

Introduction

Zero Degree Media operates the website zerodegreemedia.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us via SMS/text messaging. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information we collect

We may collect the following types of information:

Personal information you provide

Name, email address, phone number, and business name when you fill out a contact form, request a consultation, or sign up for our services
Billing and payment information when you subscribe to one of our website plans
Any other information you voluntarily provide to us

Information collected automatically

Browser type, operating system, and device information
IP address and general location data
Pages visited, time spent on pages, and other website usage data
Cookies and similar tracking technologies (see Cookies section below)

SMS/Text messaging information

Mobile phone number provided when you opt in to receive text messages from us
Records of text message communications between you and Zero Degree Media
Opt-in and opt-out preferences

How we use your information

We use the information we collect to:

Provide, maintain, and improve our website design and hosting services
Communicate with you about your account, services, and support requests
Send you text messages that you have opted in to receive (appointment reminders, service updates, and promotional messages)
Process payments and manage your subscription
Respond to your inquiries and provide customer support
Analyze website usage to improve our services
Comply with legal obligations

SMS/Text messaging privacy

We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or personal information collected through our SMS messaging program to any third party.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Mobile opt-in data and consent information will never be shared with or sold to third parties or lead generators.

All SMS messaging data, including phone numbers and opt-in consent records, is used solely for the purpose of providing the services you have requested from Zero Degree Media. This includes website project updates, appointment reminders, service notifications, and any promotional messages you have specifically opted in to receive.

We may share SMS-related data only in the following limited circumstances:

With service providers who assist us in delivering text messages (such as our messaging platform provider), solely for the purpose of transmitting messages you have consented to receive
When required by law, regulation, or legal process
To protect the rights, safety, or property of Zero Degree Media, our customers, or the public

How we share your information

We do not sell your personal information to third parties. We may share your information with:

Service providers: Third-party vendors who help us operate our business (hosting providers, payment processors, messaging platforms). These providers are contractually obligated to protect your information and may only use it to provide services to us.
Legal requirements: When required by law, subpoena, or other legal process, or to protect our rights or the safety of others.
Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and tracking technologies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. We do not use cookies to collect SMS opt-in data.

Your rights and choices

You have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Delete your personal information (subject to certain exceptions)
Opt out of marketing communications at any time
Opt out of SMS messages by replying STOP to any text message you receive from us

To exercise any of these rights, contact us at [email protected] or call (302) 743-6298.

Children's privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For material changes that affect how we handle your personal data, we will also make reasonable efforts to notify affected users via email. You are advised to review this Privacy Policy periodically for any changes.

Contact us

If you have questions about this Privacy Policy, please contact us:

Zero Degree Media
Wilmington, Delaware, United States
Email: [email protected]
Phone: (302) 743-6298
Website: https://www.zerodegreemedia.com